Parents often use SCERT Kerala Syllabus 9th Standard English Notes Pdf Unit 3 Chapter 2 The Saga of the Tiffin Carriers Textual Questions and Answers Activities Notes Pdf to assist their kids with homework.
Class 9 English The Saga of the Tiffin Carriers Question Answer Notes Kerala Syllabus
Std 9 English The Saga of the Tiffin Carriers Question Answer
9th Class English The Saga of the Tiffin Carriers Question Answer – Textual Questions And Answers
a. What are the unique characteristics of Mumbai that make the dabbawalas essential?
മുംബായിയുടെ എന്തെല്ലാം പ്രത്യേകതകളാണ് അവിടെ ഡബാവാലകളെ അനിവാര്യരാക്കുന്നത്?
Answer:
The skyrocketing land prices make it almost impossible for the average employee to live near their place of work anywhere in Mumbai. Mumbai draws people from all over India, each with their own dietary foibles and taboos. The cost of living in Mumbai has soared and getting meals from downtown eateries is difficult as it is very expensive.
അവിടത്തെ ഭൂമിയുടെ ഉയർന്ന വിലയും ഫ്ളാറ്റിന്റെ വാടകയും സാധാരണ ജോലിക്കാർക്ക് നഗരത്തി ലെങ്ങും താമസിക്കാൻ പറ്റാത്ത സാഹചര്യമാണ് ഉണ്ടാക്കുന്നത്. ഇന്ത്യ എമ്പാടുമുള്ള ജനങ്ങളെ മുംബാ യ് ആകർഷിക്കുന്നു. ഓരോരുത്തർക്കും അവനവന്റേതായ ആഹാരരീതിയുണ്ട്. ചിലർക്ക് ഇഷ്ടമുള്ള ഭക്ഷണം. മറ്റുചിലർക്ക് നിഷിദ്ധമാണ്. രൂക്ഷമായ വിലക്കയറ്റം കൊണ്ട് നഗരത്തിലുള്ള ഭക്ഷണശാലക ളിൽ സാധാരണക്കാർക്ക് ഭക്ഷിക്കുവാൻ പറ്റുകയില്ല.
b. What are some of the challenges for the dabbawala system?
ഡബാവാല സിസ്റ്റം നേരിടുന്ന ചില വെല്ലുവിളികൾ എന്തൊക്കെയാണ്
Answer:
Collecting the “dabbas” with food, transporting them, sorting them and taking them to the right destinations are some of the challenges for the dabbawala system. There are some 200,000 customers at different areas of Mumbai.
ചോറ്റുപാത്രങ്ങൾ ശേഖരിക്കുക, അവ ഒരു സ്ഥലത്തു നിന്ന് മറ്റു സ്ഥലത്തേക്ക് കൊണ്ടുപോകുക, അവ തരംതിരിച്ച് യഥാസ്ഥാനങ്ങളിൽ എത്തിക്കുക എന്നതൊക്കെയാണ് ഈ സിസ്റ്റത്തിലെ ചില വെല്ലുവി ളികൾ. മുംബായിയുടെ പല ഭാഗങ്ങളിലായി ഏതാണ്ട് 2 ലക്ഷം പേർക്ക് ഇങ്ങനെ ഭക്ഷണം എത്തിച്ചുകൊടുക്കുന്നു.
c. Who was the first person to seek the services of a dabbawala.
ഡബാവാലയുടെ സേവനം ആവശ്യപ്പെട്ടുവന്ന ആദ്യത്തെ വ്യക്തി ആരാണ്?
Answer:
The first person to seek the services of a dabbawala was an old Parsi lady in Dadar who wanted someone to deliver a tiffin carrier (dubba) to her husband who worked in the commercial heart of Bombay, which was the earlier name of Mumbai.
ദാദറിലുള്ള ഒരു പാഴ്സി സ്ത്രീയായിരുന്നു അത്. ബോംബെയുടെ ഹൃദയഭാഗത്ത് ജോലി ചെയ്തു. കൊണ്ടിരുന്ന തന്റെ ഭർത്താവിന് ഭക്ഷണം എത്തിച്ചുകൊടുക്കാൻ അവർക്ക് ഒരാളെ വേണ്ടിയിരുന്നു. ബോംബെ മുംബായിയുടെ പഴയ പേരാണ്.
d. What is the range and extent of the dabbawala system in Mumbai now?
മുംബായിലുള്ള ഡബാവാല സിസ്റ്റത്തിന്റെ ജോലിയും വ്യാപ്തിയും എത്രത്തോളമാണ്?
Answer:
The system has grown greatly. There are almost 200,000 customers to whom the dabbas are delivered every day. There are 3500 dabbawalas on the Western Railway and 1500 in the Central railway. They deliver the dabbas to the people working indifferent areas of Mumbai.
ഈ സിസ്റ്റം പന്തലിച്ചു. ഓരോ ദിവസവും ഏതാണ്ട് 2 ലക്ഷം പേർക്ക് ഈ സിസ്റ്റം വഴി ഭക്ഷണം എത്തിച്ചുകൊടുക്കുന്നു. വെസ്റ്റേൺ റെയിൽവേയിൽ 3500 ഡബാവാലകളും സെൻട്രൽ റെയിൽവേയിൽ 1500 പേരും ജോലിചെയ്യുന്നു. മുബായ് നഗരത്തിലെ വിവിധ പ്രദേശങ്ങളിൽ ജോലി ചെയ്യുന്നവർക്കാണ് ഇവർ ഭക്ഷണം എത്തിക്കുന്നത്.
e. Why, according to you, did the dabbawalas earn recognition and admiration from the international business school?
നിങ്ങളുടെ അഭിപ്രായത്തിൽ എന്തുകൊണ്ടാണ് ഇന്റർനാഷണൽ ബിസിനസ്സ് സ്കൂളുകളിൽ നിന്നും ഡബാവാലകൾക്ക് അംഗീകാരവും ആദരവും കിട്ടിയത്?
Answer:
The dabbawalas earned recognition and admiration from the International Business schools because even their MBAs will not be able to make the dabbawala system work as efficiently as it is managed now. To ensure correct delivery, the system uses alpha-numerical markings on every tiffin carrier indicating the location of the flat, the changing points, the delivery points and the dabbawalas involved.
ആ സ്കൂളുകളിൽ നിന്നും MBA എടുത്തവർക്ക് പോലും ഈ സിസ്റ്റം ശരിയായി പ്രവർത്തിക്കാനുളള കഴിവ് കണ്ടെന്ന് വരില്ല. ഈ സിസ്റ്റം ശരിയായി പ്രവർത്തിക്കാൻ അവർ ആൽഫാ ന്യൂമറിക്കൽ മാർക്കിംഗ്സ് ഉപയോഗിക്കുന്നു. ഓരോ ചോറ്റുപാത്രവും ഏത് ഫ്ളാറ്റിലേയാണ്, എവിടെ വച്ചാണത് മാറേണ്ടത് ഏത് ലക്ഷ്യത്തിലേക്കാണ് അത് എത്തേണ്ടത്, ഏത് ഡബാവാലയാണത് കൊണ്ടു പോകേ ണ്ടത്, എന്നിവയെല്ലാം ആ മാർക്കിംഗിൽ ഉണ്ടായിരിക്കും.
f. Do the dabbawalas support fast food? Substantiate your answer.
ഡബാവാലകൾ ഫാസ്റ്റ് ഫുഡിനെ അനുകൂലിക്കുന്നുണ്ടോ? നിങ്ങളുടെ ഉത്തരം ന്യായീകരിക്കുക.
Answer:
The dabbawalas do not support fast food. If people start eating fast food, the dabbawalas will lose their jobs. People rely on dabbawalas because the employees want to eat hot, home-cooked meal in their office.
ഡബാവാലകൾ ഫാസ്റ്റ് ഫുഡിനെ അനുകൂലിക്കുന്നില്ല. ജോലിക്കാരൊക്കെ ഫാസ്റ്റ്ഫുഡ് കഴിക്കാൻ തുടങ്ങിയാൽ ഡബാവാലകൾക്ക് അവരുടെ ജോലി നഷ്ടപ്പെടും. ഞങ്ങളുടെ ഓഫീസിൽ വച്ച് ചൂടുള്ള, വീട്ടിലുണ്ടാക്കിയ, ഭക്ഷണം കഴിക്കാനാണ് ജോലിക്കാർ ഡബാവാലകളെ ആശ്രയിക്കുന്നത്.
g. How do the dabbawalas ensure the punctuality of the customers?
ഉപഭോക്താക്കളുടെ സമയക്ലിപ്തത എങ്ങിനെയാണ് ഡബാവാലകൾ ഉറപ്പിക്കുന്നത്?
Answer:
The dabbawalas ensure the punctuality of the customers by being very strict. If the customer does not bring the tiffin carrier in time, he is given just one more chance. The next time it is delayed, the customer is removed from the list. The dabbawalas collect empty tin boxes by 2.00 pm. If late, the customer will be excused only once.
ഡബാവാലകൾ വളരെ കർക്കശക്കാരാണ്. കസ്റ്റമർ ചോറ്റുപാത്രം സമയത്തിന് കൊണ്ടുവന്നില്ലെങ്കിൽ ഒരു പ്രാവശ്യം മാത്രമേ ക്ഷമിക്കുകയുള്ളു. രണ്ടാം പ്രാവശ്യം കസ്റ്റമറെ ലിസ്റ്റിൽ നിന്നും നീക്കിക്കളയും. ഒഴിഞ്ഞ പാത്രങ്ങൾ ഏകദേശം രണ്ട് മണിയോടെയാണ് ഡബാവാലകൾ ശേഖരിക്കുന്നത്. ഏതെ ങ്കിലും കസ്റ്റമർ പാത്രം കൊടുക്കുവാൻ താമസിപ്പിച്ചാൽ ഒരേ ഒരു പ്രാവശ്യം മാത്രമേ ക്ഷമിക്കുക യുള്ളു.
h. How are the alpha-numerical markings on the tiffin carriers significant?
എങ്ങിനെയാണ് ചോറ്റുപാത്രങ്ങളിലുള്ള ആൽഫാ ന്യൂമറിക്കൽ മാർക്കിംഗ് പ്രാധാന്യമുള്ളതാകു ന്നത്?
Answer:
The alpha-numerical markings on the tiffin carriers are significant because they ensure correct delivery of the tiffin carriers to the right customers.
ആ മാർക്കുകളാണ് ചോറ്റുപാത്രങ്ങൾ അവയുടെ ശരിയായ കസ്റ്റമേഴ്സിൽ എത്തുന്നത് എന്ന് ഉറപ്പ് വരുത്തുന്നത്.
i. The dabbawalas undergo rigorous training before they join the system. Do you think such training is essential to ensure the efficiency of any system? Why?
ഈ സിസ്റ്റത്തിൽ ചേരുന്നതിന് മുൻപ് ഡബാവാലകൾ കഠിനമായ ട്രെയിനിംഗികളിലൂടെ കടന്നു പോകുന്നു. ഈ സിസ്റ്റത്തിന്റെ വിജയത്തിന് അത്തരം ട്രെയിനിംഗുകൾ ആവശ്യമാണ് എന്ന് നിങ്ങൾ കരുതുന്നുണ്ടോ? എന്തുകൊണ്ട്?
Answer:
Such rigorous training is essential to ensure the efficiency of any system because no system can work without punctuality. The rigorous training enables the dabbawalas to be punctual and efficient.
അത്തരം കഠിനമായ ട്രെയിനിംഗ് ഈ സിസ്റ്റം കാര്യക്ഷമതയോടെ പ്രവർത്തിക്കാൻ അനിവാര്യമാ ണ്. സമയക്ലിപ്തത പാലിക്കാത്ത ഒരു സിസ്റ്റത്തിനും പ്രവർത്തിക്കാൻ പറ്റില്ലാ. കഠിനമായ ട്രെയിനിംഗ് ഡബാവാലകളെ സമയക്ലിപ്തത പാലിച്ച് കാര്യക്ഷമതയോടെ പ്രവർത്തിക്കാൻ സഹായിക്കുന്നു.
j. Who was E.L.Paulo and what was his experience with the dabbawalas?
ആരാണ് E.L. പൗലോ? എന്തായിരുന്നു ഡബാവാലകളുമായുള്ള അദ്ദേഹത്തിന്റെ അനുഭവം?
Answer:
E.L.Paulo was the Director and Secretary of the Textiles Export Promotion Council. He was getting his midday meal through dabbawalas. He had been dealing with them for 10 years and they have never missed to deliver his meal in time. He said the service was wonderful and very reliable.
അദ്ദേഹം റ്റെക്സ്റ്റൈൽ എക്സ്പോർട്ട് പ്രമോഷൻ കൗൺസിലിന്റെ ഡയറക്റ്ററും സെക്രട്ടറിയുമായിരു ന്നു. 10 കൊല്ലമായി അദ്ദേഹം ഡബാവാലകളുമായുള്ള ഇടപാട് തുടങ്ങിയിട്ട്. ഒരിക്കൽ പോലും അവർ അദ്ദേഹത്തെ നിരാശപ്പെടുത്തിയിട്ടില്ല. വളരെ നല്ലതായി ആശ്രയിക്കാൻ പറ്റുന്നതുകൊണ്ട് അവരുടെ സേവനം അത്ഭുതാവഹമാണ്.
k. What special recognition did the dabbawalas receive from Prince Charles of England and what might have impressed him about their system?
ഇംഗ്ലണ്ടിലെ രാജകുമാരനായ പ്രിൻസ് ചാൾസിൽ നിന്നും എന്തു അംഗീകാരമാണ് ഡബാവാല കൾക്ക് ലഭിച്ചത്? ഡബാവാല സിസ്റ്റത്തിലെ എന്താണ് അദ്ദേഹത്തെ ആകർഷിച്ചത്?
Answer:
The dabbawalas sent Prince Charles a present for his wedding. Prince Charles wrote a letter to them. This was the special recognition they got. Prince Charles said that the system of the dabbawalas was flawless and he wondered how they managed the system so efficiently.
ചാൾസ് രാജകുമാരന്റെ വിവാഹത്തിന് ഡബാവാലകൾ ഒരു സമ്മാനം അയച്ചുകൊടുത്തിരുന്നു. അതിന് അദ്ദേഹം മറുപടിയും കൊടുത്തു. അതാണവർക്ക് കിട്ടിയ അംഗീകാരം. അവരുടെ സിസ്റ്റം ഒരു കുറ്റമി ല്ലാത്തതാണെന്നു പറയുകയും ഇത്രമാത്രം കാര്യക്ഷമതയോടെ അവർ എങ്ങിനെയാണ് പ്രവർത്തിക്കു ന്നത് എന്നും അദ്ദേഹം അതിശയിച്ചു.
9th Standard English The Saga of the Tiffin Carriers Notes – Let’s Rewind
Answer the following questions:
Question 1.
How does the article on the dabbawalas illustrate the importance of discipline and organizational skills? What lessons can we draw from the system?
Answer:
The article on the dabbawalas certainly illustrates the importance of discipline and organizational skills. The dabbawalas of Mumbai supply homemade midday meals to nearly 200,000 customers working in different areas of Mumbai. There are 3500 dabbawalas on the Western Railway and 1500 in the Central railway. The tiffin boxes have to be collected, transported, sorted and delivered to the right customers. The collection of the boxes with the food starts at 8 in the morning and by 1.00 p.m. the boxes are made available to the customers4 Punctuality and discipline are very important in this system. The International Business Schools did not know how the dabbawalas managed the system. Even Prince Charles of England was surprised at the efficiency of the system. We learn that anything is possible if we have the organizational skills and discipline.
Question 2.
What is the process involved in the flawless system of the dabbawalas, from picking up the food to finally returning the empty lunch boxes?
Answer:
The dabbawalas deliver food to some 200,000 employees in different areas of the vast city of Mumbai. The tiffin boxes are delivered to the concerned employees before 1.00 every day. There are 3500 dabbawalas in Western Railway and 1500 in the Central Railway. The food is picked up starting from 8 in the morning. If food is not ready, the customer is given one more chance. If he delays again, he is removed from the list. Collecting the food, transporting them, sorting them and taking them to the right destinations are some of the challenges for the dabbawala system. The food is delivered to the offices of the employees at 1.00 pm or earlier. The empty tiffin carriers are collected by 2.00 pm. If late, the customer is given only one more chance. By 5.30 pm the empty tiffin boxes are delivered to customers. Each customer is charged about Rs. 500 per month. The system works flawlessly attracting praises from International Business schools and even Prince Charles of England.
Question 3.
Discuss with your friends the role and significance of the dabbwalas in Mumbai and note down the points.
Answer:
- Many employees who work in Mumbai come from faraway places.
- The cost of land and the rent of flats are very high in Mumbai.
- Eateries in the city charge heavily for the meals.
- Some 200,000 employees eat the food the dabbawalas deliver to them.
- There are more than 5000 dabbawalas in Mumbai.
- The dabbawalas enable employees to eat hot, hygienic, home-made food.
- The dabbawalas are known for their punctuality, discipline and hard work.
- Without the dabbawalas many employees will find it hard to eat lunch in Mumbai.
Question 4.
Explain how the dabbawalas’ unique service has stood the test of time to meet the needs of the country’s diverse population. Support your points with evidence from the passage.
Answer:
The punctuality and efficiency of the system have allowed the dabbawalas’ unique service to stand the test of time to meet the needs of the country’s diverse population. E.L. Paulo, Director and Secretary of the Textile Export Promotion Council, had been dealing with the dabbwalas for 10 years. He said not even once the dabbawalas have missed to bring his tiffin in time. The International Business schools wanted to know how the system worked so. punctually and efficiently. Even Prince Charles of England, later King Charles, was impressed.
Question 5.
How do the dabbawalas maintain discipline and professionalism?
Answer:
The dabbawalas maintain discipline and professionalism because they undergo rigorous training before they are absorbed into the system. The dabbawalas ensure the punctuality of the customers by being very strict. If the customer does not bring the tiffin carrier in time, he is given just one more chance. The next time it is delayed, the customer is removed from the list. The dabbawalas collect the empty tin boxes by 2.00 pm. If late, the customer will be excused only once.
The Saga of the Tiffin Carriers Activities – Let’s recall and recreate
Activity 1:
Mumbai, with its vibrant culture, unique enterprises, historic landmarks and stunning coastline, is a tourist paradise. Imagine yourself as a tourist on a visit to Mumbai, witnessing by chance the unique and internationally acclaimed dabbawala system at Churchgate station. How would you pen your experience and feelings in your diary?
Answer:
July 20, 2024
During my recent tour of Mumbai what impressed me most was the dabbawala system which is found in no other city in the world. Because of the prohibitive cost of land and the very high rates of rent charged by flat owners, lakhs of employees who work in the heart of Mumbai live far away from their work places. The eateries in the city of Mumbai are too expensive and they are not affordable by most employees. Indians have a dislike for fast foods, salads, and cold food. They want hot, homemade food. So, the Mumbai workers have only two options. One option is to starve through the working day. The other option is to think of someone to deliver your hot, home- cooked meal at your office. The second option is possible because of the dabbawalas. I saw these dabbawalas, wearing white caps, hurrying into the commuter trains and getting out at terminuses and rushing through crowded roads, carrying coffin-sized crates laden with lunches.
They are very disciplined and efficient. They are given rigorous training before they are taken into the system. Punctuality is their unique feature. The dabbawalas ensure the punctuality of the customers by being very strict. If a customer does not bring the tiffin carrier in time, he is given just one more chance. The next time it is delayed, the customer is removed from the list. The dabbawalas collect the empty tin boxes by 2.00 pm. If late, the customer will be excused only once. I was surprised to hear that in Mumbai there are more than 5000 dabbawalas serving more than 200,000 customers. The International Business schools wanted to know how the dabbawala system worked so punctually and efficiently. Even Prince Charles of England, later King Charles, was impressed by the system.
Activity 2:
The unparalleled effiiency and organisational skills of the dabbawalas have earned them worldwide recognition. As a journalist who admires this flwless system, you decide to interview the secretary of the dabbawala association. Frame a few questions that you would ask the secretary.
As a journalist who admires the flawless dabbawala system, you decide to interview the secretary of the dabbawala association. Frame a few questions you would ask him
Answer:
- How many dabbawalas are there in Mumbai?
- How do you ensure punctuality and efficiency?
- How long does the training last before someone is taken into the system?
- Why is that there are no ladies in the system?
- Do you face any threat from the hotels, restaurants and eateries in the city?
- Do you prescribe any minimum qualifications to be a dabbawala?
- What salary do you pay to the dabbawalas?
- What other benefits do they have?
- What is the retirement age in your organization?
Activity 3:
The remarkable effiiency of the dabbawalas is truly admirable. As the secretary of a youth welfare organisation of your locality, you decide to write a letter to the offie bearers of the dabbawala association, expressing your sincere appreciation of their service. Draft the letter.
Write a letter to the office bearers of the dabbawala association expressing your sincere appreciation of their services.
Answer:
YOUTH WELFARE ORGANIZATION IRINJALAKUDA MUNICIPALITY
21 July 2024
The Office Bearers
Dabbawala Association
Churchgate
Mumbai – 400 003
Dear Sirs,
I am writing this letter to congratulate you – the President, the Secretary and the Members – on the wonderful performance of your great organization. We were stunned to hear that your organization supplies home-made midday meals to more than 2
lakh people who work in Mumbai. These people can’t find accommodation in the city because of the high cost of land the high rents charged by the flat owners. They come to Mumbai by trains or buses to work there and then return to their homes in the evenings. The eateries in the city are prohibitively costly for the ordinary employees.
We Indians have our foibles and taboos regarding food because of various reasons. In a land of diversities like India one man’s food is another man’s poison! We are not interested in eating fast foods, salads, and cold food. We prefer the hot, home-made food. As the eateries in Mumbai city are too expensive, the only way for the employees to eat their lunch is getting it from home through the services provided by your organization.
We learn that you have more than 5000 dabbawalas in your organization. The efficiency and punctuality of these dabbawalas are famous all over the world. I understand that they are given rigorous training before they are absorbed into the organization. Evfen the International Business Schools wonder how you manage such a wonderful system.
Congratulations to you once again!
Yours sincerely,
Ashraf Hamid Secretary
Activity 4:
The saga of the tiffi carriers of Mumbai fascinated you and your friends. You wish to appreciate and honour the members of the dabbawala association at the School Annual Day celebrations. Draft a notice informing the public about the event.
Answer:
ST. MARY’S HIGHER SECONDARY SCHOOL ARTS CLUB
20 July 2024
NOTICE
Our Arts Club has decided to appreciate and honour the members of the dabbawala association at the School Annual Day celebrations at a special function organised for this purpose. The President of the Dabbawala Association of Mumbai has kindly agreed to be present at the function.
The Dabbawala Association has more than 5000 employees who supply home-made midday meals to more than 2 lakh employees working in different areas of Mumbai. These employees commute to work as they can’t find cheap accommodation in the city because of the very high rents charged by flat owners. Buying land to build a house in Mumbai city is impossible for workers. The eateries in the city are prohibitively expensive. So if the workers want to have a hot, home-made meal, the only option for them is to get it from home using the services of the dabbawalas.
The dabbawalas are given rigorous training before they are taken into the system. So their punctuality and efficiency are of the highest standard. No city in the world, except Mumbai, has the dabbawala system. It is unique and it has received appreciation and admiration from the International Business Schools and even the King of England, Charles. We too want to appreciate and honour them in our own humble way.
The function will start at 10.00 am in the school auditorium on 30 July 2024. The Municipal Chairperson of Irinjalakuda has agreed to preside over the function. Tovino Thomas, the popular actor from Irinjalakuda, will also speak on the occasion.
We specially invite all the residents of Irinjalakuda to come and make the occasion a grand success.
YOU ARE WELCOME!
George Mundakkal
Secretary
Activity 5:
The School Annual Day celebration was a feast for the eyes. The highlight of the day was the ceremony to honour the dabbawalas. This was widely reported in the media. Draft the likely news report.
Answer:
DAILY NEWS
Irinjalakuda, 30.7.24: St. Mary’s HSS Irinjalakuda was the hub of activity in the town today. The school was celebrating the School Annual Day. The entire school was decorated with all kinds of colourful balloons, festoons and a triumphal arch. The students and teachers were elegantly dressed for the occasion. The highlight of the celebrations was a function to honour the dabbawalas of Mumbai. The President of the dabbawalas Association had come to attend the function and to receive the honours.
The function was presided over by the Municipal Chairperson. After the welcome speech by the Principal, the Chairperson spoke very highly about the services rendered by the dabbawalas in Mumbai. Tovino Thomas was the celebrity speaker. He elaborated on the working of the dabbawalas in Mumbai. He said there were more than 5000 of them, serving some 2 lakh workers in different parts of Mumbai. The dabbawala service is unique to Mumbai. In no other city in the world can one see such a service. The speaker stressed the punctuality, discipline and efficiency of the system. He informed the gathering that International Business Schools and even the King of England, Charles, appreciated and admired the dabbawala system wondering how the system could be so efficient. He said that the system worked so well because of rigorous training the dabbawalas underwent. They were punctual, polite, and efficient in what they did. We can learn our lessons from them.
The Celebrity speaker presented a shawl to the President of dabbawala organization. He also gave a certificate of appreciation to the President.
The President in reply thanked everyone present for showing their love, appreciation and admiration for the dabbawalas who were unique to Mumbai. He assured the gathering that they will strive harder to make things even better.
The function came to a close at 1,00 pm with a Vote of Thanks by the Head of the English Department.
Let’s read and reflect:
Travel writings open a window into diverse cultures, landscapes, and unique experiences, inspiring globetrotters and armchair travellers across the world. Read and enjoy a travel article by a celebrated writer from Kerala. She paints the picture of a journey to her village in search of the reluctant monsoon.